Terms of service

1. Introduction

Welcome to Play Creative Gifting.

Your privacy is important to us. This Privacy Policy explains how Play Creative Gifting (“we”, “us”, “our”) collects, uses, protects, and discloses information when you visit or make a purchase from PlayCreative.in.

Business Details

Play Creative Gifting
Z.P Krishi Colony, Hanuman Nagar, Yavatmal
Phone: 7498544991
Email: service@playcreative.in

By accessing or using our website, you agree to this Privacy Policy and our Terms of Use.

2. Information We Collect

A. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of visit

  • Referring URLs

This data helps us improve website performance, marketing campaigns, and user experience.

B. Information You Provide

We collect personal information when you:

  • Place an order

  • Upload images for customized products

  • Contact customer support

  • Subscribe to updates

  • Fill out any forms

This may include:

  • Name

  • Phone number

  • Email address

  • Shipping & billing address

  • Payment information (processed via secure third-party gateways)

  • Uploaded photographs and personalization content

We collect only the information necessary to process your order and provide services.

3. Use of Uploaded Images & Custom Content

Since we sell customized products, customers may upload photographs, names, and other personal content.

By submitting such content, you:

  • Confirm that you own the content or have legal permission to use it.

  • Grant Play Creative Gifting permission to use the content solely for order customization and fulfillment.

We do not sell customer-uploaded images.

In case of confirmed COD orders that are later canceled, we reserve the right to use the prepared customized product as sample content on our website or social media platforms without prior notice.

4. Advertising, Tracking & Remarketing

We use third-party advertising services including:

  • Google Ads

  • Meta Ads (Facebook & Instagram)

We may use tracking technologies such as:

  • Cookies

  • Google remarketing tags

  • Meta Pixel

These tools may collect:

  • Website activity

  • Pages viewed

  • Product interactions

  • Device and browser data

This allows us to:

  • Show relevant advertisements

  • Retarget previous visitors

  • Measure ad performance

  • Improve marketing campaigns

Third-party platforms may use cookies according to their own privacy policies. Users may manage ad preferences through Google and Meta account settings or browser controls.

5. Cookies

We use cookies to:

  • Improve website functionality

  • Store preferences

  • Analyze traffic

  • Support marketing efforts

You may disable cookies via your browser settings, though certain website features may not function properly.

By continuing to use our website, you consent to our use of cookies.

6. E-Commerce & Payment Security

All payments are processed through secure third-party payment gateways.

We do not store complete credit/debit card details on our servers.

Failure to provide necessary personal information may prevent successful order completion.

7. Data Sharing & Disclosure

We do not sell or rent personal information.

We may share data only with:

  • Payment gateway providers

  • Shipping and logistics partners

  • Advertising platforms for marketing purposes

  • Legal authorities when required by law

Information is shared only to the extent necessary for business operations.

8. Data Security

We use commercially reasonable security measures to protect your information.

However, no internet transmission or storage system is completely secure. We cannot guarantee absolute protection.

9. External Links

Our website may contain links to third-party websites.

We are not responsible for their content or privacy practices. Users should review third-party privacy policies independently.

10. Business Transfers

If Play Creative Gifting undergoes merger, acquisition, restructuring, or asset transfer, user information may be transferred as part of the business assets.

11. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

12. Your Consent

By using our website, placing orders, or submitting personal information, you consent to:

  • Collection and use of your data as described

  • Use of uploaded images for customization

  • Marketing and remarketing activities

13. Changes to This Policy

Play Creative Gifting may update this Privacy Policy at its sole discretion.

Continued use of the website after changes constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions regarding this Privacy Policy:

Play Creative Gifting
📞 7498544991
📧 service@playcreative.in